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Verizon Outage in Kalamazoo: What's Happening and What to Do

What's Happening?

A widespread network outage is affecting Verizon customers in the Kalamazoo area, including those using landlines.

The outage is not limited to Verizon customers. According to the Kalamazoo County Sheriff's Office, other carriers are also experiencing issues.

When Will Service Be Restored?

Verizon has stated that service is expected to be restored within 24 hours, as of Tuesday, May 2, 2017.

What Can I Do?

If you are experiencing service disruptions, there are a few things you can do:

• Use Verizon's network status checker to troubleshoot and resolve issues with internet, TV, and phone services.
• If you need to make an emergency call, try using a landline or calling 911 from another carrier's cell phone.

Additional Information

The outage is causing widespread disruption, making it difficult for customers to make phone calls, including emergency calls.

Some customers have also reported issues when calling or texting with customers on other carriers.

Verizon is working to resolve the issue as quickly as possible. In the meantime, customers are advised to be patient and use alternative methods of communication if necessary.